MOTOR
Actions to take following an accident:
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Take the name, address, registration number and vehicle details of the third party. |
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Take the names, addresses and telephone number of any witnesses. |
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Telephone the police if anybody is injured or responsibility is disputed. |
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Attend hospital or see your General Practitioner if injured. |
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Telephone AIM on 0800 195 2101 to register your claim. |
Remember:
It is up to you to provide us with all the information possible to prove that the other person is at fault.
If they dispute your version of the accident and you have no evidence (usually in the form of independent witnesses) to prove that your version is true, the other person’s insurers, may offer only a part-settlement or no settlement at all.
Witnesses are therefore vitally important.
Please bear in mind that we recover your losses from the other persons insurance company. They often do not offer such a speedy or helpful service as you would expect from your own Insurers. If you are unlucky enough to be involved in an accident with an uninsured driver, the chances of recovering your losses are problematic and often it takes much longer.
Lastly, if you are injured we normally appoint a Solicitor to act for you from the inception of your claim.
FAMILY
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To make a family claim please choose your policy number from below |
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Our Helpline staff are available to take details on any problems
relating to personal injury, consumer disputes, home rights,
personal taxation, employment and defence against criminal
prosecution. Our legal expert team will then help you resolve
those issues promptly and effectively.
Just call our helpline on
0844 815 8548 and let one of our staff take
the strain.
Our Helpline staff are available to take details on any problems
relating to personal injury, consumer disputes, home rights,
personal taxation, employment and defence against criminal
prosecution. Our legal expert team will then help you resolve
those issues promptly and effectively.
Just call our helpline on
0845 002 0747 and let one of our staff take
the strain.
Our Helpline staff are available to take details on any problems
relating to personal injury, consumer disputes, home rights,
personal taxation, employment and defence against criminal
prosecution. Our legal expert team will then help you resolve
those issues promptly and effectively.
Just call our helpline on 02920
349616 and let one of our staff take the strain. |
IDENTITY THEFT
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To make a Identity Theft claim please choose your product from the list below |
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If you need to make a claim please call us on 0845 121 5080. Please also remember that claims for legal expenses must have received our prior approval before being incurred.
If you do make a claim, you may be required to provide the following documents to support it:
- Requests or demands from the providers of finance or credit for the repayment of debt;
- Copies of receipts proving any expenses you may have incurred (for example, mail receipts or phone bills);
- Invoices for any loan rejection or reapplication fees and associated application forms and rejection letters;
- Statutory declarations and letters from your solicitor;
- Invoices for any legal expenses being claimed;
- Proof that you took, and that it was necessary for you to take, unpaid leave; and/or
- Proof of earnings (for example, wage slips for the previous 3 months or an accountant's declaration).
Failure to provide the requested supporting documentation may prevent or delay Your Claim from being processed.
If You need to make a Claim please call Us on 0845 121 5642. Please also remember that claims for legal expenses must have received Our prior approval before being incurred.
If You do make a Claim, You may be required to provide the following documents to support it:
- Requests or demands from the providers of finance or
credit for the repayment of debt.
- Copies of receipts proving any expenses the Company may
have incurred (for example, mail receipts or phone bills).
- Requests or demands from suppliers of goods or services
to the Company arising from Identity Theft.
- Invoices for any loan rejection or reapplication fees and
associated application forms and rejection letters.
- Statutory declarations and letters from solicitors acting on
behalf of the Company.
- Invoices for any legal expenses being claimed.
Failure to provide the requested supporting documentation may prevent or delay Your Claim from being processed.
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REPLACEMENT VEHICLE POLICY
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Our Helpline staff are available to take details on any problems
Following an Insured Incident, You must report it immediately to your Participating Agent, and to the Police if the Insured Vehicle was stolen.
Please only call Us on 0844 800 9657.
We will advise AVR Ltd, who will contact You to arrange the supply of a Hire Vehicle.
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